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Privacy Policy

Privacy Policy
This privacy policy is for this website; [www.lochdress.scot] and served by [Loch Dress, The Workshop, Inchmore, Inverness, IV5 7PX] and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

We and this website comply to the DPA (Data Protection Act 1998) and to the GDPR (General Data Protection Regulation) which came into affect from May 2018.

Loch Dress collects only the minimum data needed to transact our business. Any such data collected will be used only by us and only for the purposes stated. We do not share data. We take reasonable precausions to ensure that all data we hold is kept secure and is securely deleted when no longer required.

Gathering and storing of personal data
Loch Dress does not store any personal data on this website. If you make a purchase from the website only such data as is essential to conduct our business with you is stored and retained - e.g. name, address and contact details. This data is not stored within the website, but on a secure computer on our premises. We do not share your data with any other party.

Financial records
If you make a purchase through our website your financial information may be stored and used by Paypal. No financial information is passed on to us by Paypal, merely that you have or have not paid.

If you make a purchase from us as a result of secure email communication then your financial information may be used and retained by Worldpay. Again, no financial information is passed to us other than that you have or have not paid the amount due.

If you telephone us to make a purchase over the phone with your credit or debit card we store these details in a secure manner and only until such time as transactions have cleared and the time allowed for disputed payment has passed. At this point all records are shredded.

Use of Cookies and Website Visitor Tracking
This website uses tracking software to monitor its visitors so we can better understand how they use our site so that we can take account of this information when making changes to the website. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not collect, store, save or share any personal information. No other cookies are used on this website.

Adverts, Sponsored Links and Links to Other Websites
We do not host any external advertising or sponsored links.

We do provide links to some other websites that we believe you may find of interest. Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Contact and Communication With Us
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in 'The policy' above.

Email Mailing List and Marketing Messages
Our EMS (email marketing service) provider is YLMP and you can read their privacy policy on their website.

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Social Media Policy and Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies on the websites of the various social media platforms.

Sometimes clients send us photographs of themselves wearing or using some of our products. We never make these photographs public without asking your permission. Such photographs may be used either on our website, in printed material or on social media but only with your express permission.

Mary Wood t/a Loch Dress